Background of the study: Cohesive marketing communications, characterized by consistent and integrated messaging across all platforms, play a crucial role in building brand loyalty. In Kano, lifestyle brands are increasingly focusing on developing unified communication strategies to engage consumers and foster long-term loyalty (Ellis, 2023). This study examines how cohesive marketing communications impact brand loyalty by creating a strong emotional connection between the brand and its consumers. Lifestyle brands leverage a mix of digital media, traditional advertising, and experiential marketing to deliver a consistent message that resonates with their target audience (Foster, 2024). The integration of various communication channels enables these brands to provide a seamless customer experience, which is critical for cultivating loyalty. Despite the evident benefits, achieving cohesion in messaging across diverse platforms remains a significant challenge due to resource constraints and varied audience perceptions (Grant, 2025). This research explores the strategies employed by lifestyle brands in Kano to overcome these challenges and establish a loyal customer base. It also contributes to the broader discourse on the importance of consistency in marketing communications in an increasingly fragmented media environment.
Statement of the problem: Lifestyle brands in Kano encounter persistent challenges in establishing cohesive marketing communications, which can lead to fragmented consumer perceptions and weakened brand loyalty. The difficulty in synchronizing messages across multiple platforms often results in inconsistent brand images that fail to resonate with consumers. Despite the strategic importance of cohesive communications, many brands struggle to implement and sustain such strategies due to budgetary constraints and operational complexities. This study seeks to identify the factors that hinder effective communication cohesion and to assess its impact on brand loyalty (Ellis, 2023; Grant, 2025).
Objectives of the study:
To evaluate the impact of cohesive marketing communications on brand loyalty.
To identify challenges in maintaining consistent messaging across platforms.
To propose strategies to enhance communication cohesion and loyalty.
Research questions:
How do cohesive marketing communications influence brand loyalty?
What are the primary obstacles to achieving message consistency?
What strategies can improve the integration of marketing communications?
Significance of the study: This study is significant for lifestyle brands in Kano as it provides empirical evidence on the benefits of cohesive marketing communications for enhancing brand loyalty. The research offers actionable recommendations to strengthen messaging strategies, thereby improving customer retention and competitive positioning (Foster, 2024).
Scope and limitations of the study: The study is limited to evaluating cohesive marketing communications and their impact on brand loyalty within a lifestyle brand in Kano, excluding other external market influences.
Definitions of terms:
Cohesive Marketing Communications: The practice of delivering a unified message through all marketing channels.
Brand Loyalty: The tendency of consumers to consistently purchase the same brand over time.
Lifestyle Brand: A brand that markets products associated with a particular lifestyle or identity.
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